Legal terms for wallets and account access
Our Legal notice explains the conditions attached to using the account, lobby and cashier areas. Before access, we may require a working phone number and details that match your account record; this helps us check requests involving DANA, OVO, GoPay, QRIS, bank transfer and virtual account
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entries. A payment record may be held with its transaction reference so we can trace a status question. Access depends on local law, and you should not continue where the service is not permitted for you. If a rule changes, we will place the updated wording
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in the Legal area and identify the relevant date. Reading this page before opening an account gives you a clear route for questions about account closure, data requests, wallet disputes and policy changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.